Technical Support

中文


	Computer Technical Support Services If you have a business computer network and you need technical support, Function One Computer Services is the only place you need to look. We can provide an excellent computer technical support services to your company. One of our specialties of our computer technical support services is installing and supporting Microsoft computer networks for medium and small businesses.

	Service I	Systems Maintenance

		Through our Systems Maintenance program, we ensure smooth operation of client IT systems under our care. We perform regular check-ups, whether on-site or via remote diagnostics. Through this preventive program, we keep the systems trouble-free, crucial to a fine-tuned operation that eliminates risk of downtime or sudden disruptions with greater follow-on consequences.

	Service II	On-Site Systems Support

		On top of our preventive maintenance, Function One also offers stand-by On-Site Support. This is however not a body check-up. We deploy our IT experts on-site, at your premises, to do surgery on specific problems in your software or hardware, that require solutions on-the-spot. It is the balanced use of both programs that makes Function One's system support services so reliable.

	Service III	Helpdesk & Documentation Support

		Helpdesk Support takes the load off the client's shoulder, in terms of handling user volume pressures or operating a facet of the client's customer services involving its IT systems. Documentation Support is a vital measure to ensure proper client follow-up. As a result, our manuals and reports deliver complex machine language in user-friendly language in a customized way.